Rating: 4.5 - 2 Reviews

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Mercari Reviews

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Welcome to our customer service contact information page for Mercari. You'll find various ways to get in touch with the customer service team of Mercari on this page to address your concerns and questions, including phone numbers, email support, and live chat options. To ensure that your shopping experience with Mercari is as smooth as possible, we strive to provide you with accurate and up-to-date contact information of Mercari. So, if you need assistance with your Mercari account, orders, or any other related issues, feel free to explore the options available on this page.

In this page, you will find comprehensive information on how to reach Mercari customer service. Whether you prefer to communicate with the Mercari team via phone, email, online live chat, or simply browse through the Mercari help page, we have got you covered. We also provide tips on what to do when you reach a Mercari representative, such as identifying yourself and stating your reason for calling, asking for assistance, and following instructions carefully. What’s more, With this helpful guide, you can get the help you need from the Mercari customer service team in no time.

Mercari Customer Service

Mercari Toll-Free Number:

888-325-2168

phone
Other phone numbers

Mercari Customer Service Email:

Average reply: (67 hours)

Expect replies: 24 hours, 7 days

Usually writes back @ 3:45pm

Mercari's Customer Service Help Page:

https://www.mercari.com/us/help_center/

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What happened: The skull and bones archway I received is missing several pieces which renders it useless. I want to return item at someone else’s cost and get a refund. Please respond quickly. I am extremely upset having spent *** dollars. I will report this to my bank if not resolved.

What happened: I need info on the shipping prices. I sold an item today and I'm pretty positive I had a different (smaller) shipping price the buyer pays but I noticed after I shipped it that instead of the ship price of $** it was the larger pkg ship price of $** I'm curious as to how it was the larger pkg ship price than what I had put and how or will it affect anything or will the buyer get any funds refunded and how do I make sure my correct shipping price is still as I had it. I'm new to selling on mercari and would like to be a great trustworthy seller the buyer keeps purchasing from. Thank you

What happened: I am a seller I believed I earned a coupon by listing When is this promotion for earning $** coupon end

What happened: You REALLY expect people to PAY to talk with reps about getting fraudulent activity from YOUR company !!! give me MY MONEY BACK !!! DONT LET THIS THEIF STEAL MY MONEY AND TARNISH YOUR REPUTATION! i am sure it must be impeccable.never was your customer !!!!! on purpose at least !!!!!!!!!!

What happened: You REALLY expect people to PAY to talk with your reps about getting fraudulent activity from YOUR company !!! give me MY MONEY BACK !!! DONT LET THIS THEIF STEAL MY MONEY AND TARNISH YOUR REPUTATION! i am sure it must be impeccable.

What happened: Am TRYING To stop fraudulent activity on my bank account from YOUR COMPANY AND PAYPAL DO You REALLY EXPECT ME .....OR ANYONE to PAY to talk with your companys rep to gey my stolen money back !*!!!!@!!!!!!!!

What happened: I was trying to do something, and ran into a problem.

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What are customer support channels for Mercari?

Mercari provides helpful channels like email, phone, help center, etc., for customers to receive support. The Mercari customer service team also offers social media support for quick advice and solutions.

QA

What kind of support does Mercari offer?

Mercari offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Mercari customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.

QA

What is WorthEPenny's Relationship to Mercari?

To put it simply, WorthEPenny is an independent third-party website that is not related to Mercari. WorthEPenny provides free tools and resources to assist customers in reaching Mercari customer service more efficiently, such as the Mercari phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Mercari, as well as forums where Mercari customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Mercari, it is not associated with or endorsed by Mercari.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Mercari official app or the Mercari company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Mercari trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Mercari. All references by WorthEPenny to third-party trademarks like Mercari are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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